ALL SALES ARE FINAL
Luxestyle Collective does not offer Exchanges, Returns, or Refunds of any kind on any items offered for sale.
Inspect all details: Please read the description and inspect all items carefully before placing an order. Most of our items are pre-loved or pre-owned and might have imperfections, these are just normal signs of usage.
Exemption: We ONLY accept returns for incorrect items shipped.
To be eligible for a return, you must first email us at info@luxestylecollective.com or fill out this form within 5 days of the arrival date. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
REFUNDS
LATE OR MISSING REFUND
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@luxestylecollectivegmail.com
SHIPPING RETURNS
To return your product, you should mail your product to:
377 Valley Rd # 1383
Clifton, NJ 07013
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NEED HELP?
Contact us at info@luxestylecollective.com for questions related to refunds and returns.